Frequently Asked Questions

Neuropsychologists and psychologists at NCMA are both doctoral level professionals with extensive training in comprehensive cognitive and psychological evaluation. Both hold licenses as psychologists (or are under direct supervision as a post doctoral resident. Neuropsychologists have additional training in neuroanatomy and neuropathology and evaluate relationships between behavior and brain function and anatomy. Whether you are seen for psychological or neuropsychological evaluation, the testing utilized will be tailored to your particular issues and will be as comprehensive as necessary. Both processes involve interview, record review, and integration with test findings to draw conclusions and offer diagnostic impressions and treatment recommendations.

Phone: 207-594-2952
Fax: 1-888-714-5185
Secure email via our contact form.

Please contact our office to report if you have been exposed to someone who has COVID or the flu. We will review every situation on a case-by-case basis and may recommend changing your appointment to a remote visit or to reschedule your appointment for another time. In some cases, we may still see you in person and use additional safety precautions during your appointment. If you are ill, please call our office to reschedule your appointment.

NCMA providers accept Workers’ Compensation insurance, which typically fully covers your services if approved in advance by your adjuster. NCMA providers do not accept any other insurances and our services are self-pay. We will provide you with a statement that you may submit to your insurer for possible reimbursement.

We require clinical information to be able to schedule the specific type of testing that will be needed and to know how much time this service will take. If your services are related to injury, we need to know how long ago the injury occurred. This information most often comes from a referral from a current provider. A provider at NCMA will review the referral and clinical information, and then advise as to scheduling and an associated estimate of cost. If you do not have a referral, it is more difficult to get an accurate estimate, but we can still schedule your services if you provide us with some clinical information. You can do this in several ways. You can call the office at 207-594-2952 and relay that information to our administrative staff, you may use our contact form and provide some detail there; this is sent securely to the administrative staff and to Dr. Bryant. Finally, you can fill out your own Referral Form on our website. We will then contact you to discuss your services.

NCMA accepts checks and all major credit/debit cards. Once services are complete, we will reconcile the estimate you paid with the actual time used. You may receive a refund for any overpayment, or in rare circumstances, an additional amount may be due. At the completion of services, we provide you with a statement. This statement can be used to submit to your insurance company for reimbursement if you saw us out-of-network, in which case, whether and to what extent your insurance company will reimburse is between you and your insurance company.

For therapy, executive function coaching, and social skills group, we will give you a Good Faith Estimate prior to your services. Payment is due at the time of service. We provide a statement. If your service can be reimbursed by insurance, this statement would have on it the necessary information.

Neuropsychological and psychological service codes are time-based, and each person’s needs are different. Time includes record reviewing, interviewing, testing, scoring, analyzing, and communicating results. One of our providers will review the clinical information in your referral and estimate how much time will be needed for each aspect of your service. We will provide a Good Faith Estimate to you detailing this. You will be able to use this information to check on how much would be reimbursed by your insurance company.

Payment is due at the time of your appointment. Once we have completed the entire service, we will provide a statement to you that will have the information necessary for you to submit to your insurance company for reimbursement. If we do not need as much time as we anticipated, we will refund any overpayment. Occasionally, we learn something about you during the process that might change our estimation of what is needed to completely address referral questions. If this happens, we review it with you to determine if an adjusted estimate is agreeable or if we should stay within the original estimate and focus the scope of the evaluation.

Note: The process is different for forensic evaluations and workers’ compensation evaluations where the patient is not the payer.

Generally speaking, appointments include interview(s), where your provider discusses why you are being seen along with pertinent history; testing, where you meet individually with a testing assistant or your provider to complete cognitive and/or psychological testing (depending on the type of services you are having; and in clinical cases, at a later date (sometimes same day), discussion of test findings, where you receive your results and your provider’s interpretation of testing along with any diagnoses and relevant recommendations. After your appointment, a report detailing your services will be sent to you. You are able to share this report with any of your other providers who might want to see it.

While varied, testing typically consists of your provider and/or a neuropsychometrician/testing assistant asking you questions and having you complete paper and pencil tasks, puzzles, computer tasks, and questionnaires that ask about symptoms, mood and behavior. Sometimes we may test academic skills such as reading and math. As needed, we will test vestibular and visual functions (e.g., balance, coordination of head movement and eye movement, visual tracking, etc.). Testing is not medically invasive (no needles, etc.) but it does require your active participation throughout. Testing will ask you to flex your thinking skills and it is important that you give your best effort so that we can get the most accurate and applicable results possible. Breaks are offered as needed, including time for a lunch break if your appointment spans the lunch hour. If we propose a lengthy appointment to meet your evaluation needs and you feel that you may need to have shorter appointments, please ask us about that during the scheduling process. You can find more information about testing on our Neuropsychological Testing page.

Except in certain circumstances, which are detailed in our consent and agreement forms, we are only able to release your report and/or records with your permission/authorization. In most, but not all situations, (again detailed in the consent and agreement forms), you will receive a copy of the completed report and, with your permission, we will send a copy to your referring provider as well. Once you have your report, you are welcome to share it with any and all providers, or others, as you wish. In fact, it is recommended that you share your report with any providers involved in your care as that generally facilitates the best coordination of care and best outcome for you. In workers’ compensation cases, your report (along with a work note) is also sent to your adjuster and case manager. If it is your child who received services and you need a specific note for school, we will provide this to you along with the full report so that you can share it with the school. It is in certain legal situations that you may not receive a copy of your report, (e.g., a section 312 exam or an examination completed through State Forensic Services).

NCMA is accepting legal referrals including civil and criminal matters. Please contact our office with case information. We will then coordinate retainer, medical records, and examinee scheduling. While most forensic cases will be considered, we do not provide forensic evaluation for child custody/parental capacity.